Shipping policy

Shipping Policy

We offer free worldwide shipping on all orders.

All paintings are made to order, and our typical processing time ranges from 2-4 weeks, depending on the complexity and size of the painting. This time covers the painting, drying, and quality inspection processes. Some in-stock paintings are available for immediate shipment and do not require this waiting period.

Shipping time also generally ranges from 2-7 business days, depending on your geographic location. We will use internationally recognized courier companies such as DHL, FedEx, UPS or reliable local couriers for delivery. All paintings are shipped after the painting, framing (if applicable), and quality inspection have been completed. These processes can take up to 30 business days. Every painting is covered by free 100% insurance, ensuring your artwork arrives safely.

Once your order is shipped, you will receive a tracking number to monitor your package’s progress.

Please ensure all delivery information is correct. If there is incorrect and missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.

Please note that special circumstances such as holidays, weather conditions, or other unforeseen events may affect the shipping time. If you have any questions regarding your shipment, feel free to contact service@artvora.com .